Orange County Swim Academy
Effective Date: 7/31/2026
Orange County Swim Academy (“we,” “us,” or “our”) provides mobile swim lesson services throughout Orange County, California. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book a lesson, or communicate with us.
1. Information We Collect
When you book a lesson or contact us, we may collect:
- Parent/guardian name, email address, and phone number
- Swimmer’s name and age
- Pool/service address
- Swimmer’s goals and any additional information you provide
- Payment information (processed securely through our scheduling platform; we do not store full payment card numbers)
- Communications you send us by phone, text, or email
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage swim lessons
- Communicate with you about bookings, rescheduling, and lesson reminders
- Send waivers and required forms
- Respond to inquiries and provide customer support
- Send promotional offers and updates, where you have opted in
3. Text Messaging (SMS)
If you provide your phone number and voluntarily opt in to receive SMS messages from Orange County Swim Academy, we may send you transactional messages related to swim lesson inquiries, booking confirmations, scheduling updates, appointment reminders, customer support, and other information related to our services. If you separately opt in to marketing messages, we may also send occasional promotional messages, including information about availability, seasonal openings, special offers, and discounts.
Message frequency varies. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at info@ocswimacademy.com or 949-414-8326.
Consent to receive SMS messages is not a condition of purchasing or booking any services.
SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that assist us in delivering our messaging services, but those providers may use the information only to provide services on our behalf. SMS opt-in data and consent will not be shared with any other third parties for marketing purposes.
4. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate our business (e.g., our scheduling and booking platform, payment processor, and customer communication tools), solely to perform services on our behalf
- Legal authorities, if required by law
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to operate the website, understand how visitors use our website, improve website performance, and measure the effectiveness of our advertising and marketing. These technologies may collect information such as browser type, device information, pages visited, referring websites, and interactions with our website.
We may use third-party analytics and advertising services, such as Google Analytics and Google Ads, which may use cookies or similar technologies in accordance with their own privacy policies. You can control or disable cookies through your browser settings, although disabling certain cookies may affect website functionality.
6. Children’s Information
Our services are designed for children, but all accounts and bookings are created and managed by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13. Information about a swimmer is provided to us by their parent or guardian.
7. Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
You may:
- Opt out of promotional text messages at any time by replying STOP
- Request assistance regarding SMS messages by replying HELP
- Opt out of promotional emails using the unsubscribe link provided in those emails
- Request access to, correction of, or deletion of your personal information by contacting us at info@ocswimacademy.com
- Update or correct information you have previously provided to us by contacting us
- Control or disable certain cookies through your browser settings
We will respond to applicable privacy requests as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Orange County Swim Academy
info@ocswimacademy.com
949-414-8326